Universal Studios Home Entertainment Consumer Damaged DVD
Replacement Program

Please fill in the information below. We will let you know within 2 - 3 days if the disc is available for replacement. If the same version is no longer available, we will tell you what alternate version may be substituted.

NOTE: If you employ a SPAM Blocker, our e-mail might not reach you.

Replacement cost is $7.95 for the first Blu-ray disc or DVD; $2.50 for each additional disc to cover shipping and handling. No more than 10 titles may be returned per household per year.

TITLE refers to a DVD package or collection. For example:

"Back to the Future 25th Anniversary Trilogy" – 3 movies on 3 discs = 1 TITLE.
"House: Season Six" Blu-ray – 5 discs = 1 TITLE.
"Barbie in a Mermaid's Tale" – 1 disc = 1 TITLE.
First Name:
Last Name:
Daytime telephone number (without call blocking):
Mailing Address Line 1:
Mailing Address Line 2:
City:
State:
Zip:
Email Address:


5 or 8-Digit Selection # (on base of package spine):
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How did your DVD(s) become damaged?:
If you have additional question about the Consumer Damaged DVD Replacement Program, please include them here.




Reenter the code that you see above:     

Title/Number of Discs to Replace

If your inquiry is NOT about our Consumer Damaged DVD Replacement program, please click here.